Privacy Policy
Last updated: 16 February 2026
This Privacy Policy explains how we collect and use your personal information when you visit https://www.centralsouthisland.co.nz (the “Website”), including when you enter competitions or subscribe to updates.
The Website is part of the Discover Different – Central South Island campaign delivered in collaboration with destination partners, primarily ChristchurchNZ Limited, a New Zealand limited company.
If you have questions about this policy or how your information is handled, please contact us using the details below.
1. Who We Are
ChristchurchNZ Limited
Company number: 6277728
NZBN: 9429046110275
Registered office: Level 3, 101 Cashel Street, Christchurch 8011, New Zealand
Email: privacy@centralsouthisland.co.nz
Phone: +64 3 379 5575
(Hereafter “we”, “us”, “our”.)
ChristchurchNZ is a council-controlled organisation focused on destination marketing and economic development in the Christchurch and Central South Island region.
2. What Personal Information We Collect
a. Information You Provide Directly
We collect information you voluntarily provide when you:
- submit a competition entry form on the Website,
- opt in to receive updates, newsletters, or communication, or
- contact us directly using any form.
This may include:
- name
- email address
- any other contact details submitted through the form
- consents you provide for marketing communications
b. Technical & Analytical Data
We use tracking technologies to collect website usage and technical information, such as:
- IP address (used for analytics and UX improvements, not used to personally identify users unless they submit a form)
- browser type and version
- device information
- pages visited and interaction metrics
- referral data
This data is collected via:
- Google Analytics
- Google Tag Manager
- Microsoft Clarity
- Segment
- Facebook/Meta Pixel
- Webflow forms
None of these systems, on their own, store personally identifiable information linked to you unless you choose to provide contact information through a form.
3. How We Use Your Personal Information
We use the personal data we collect for the following purposes:
a. Provide and Improve the Website
To operate, maintain, and improve the Website, analyze usage patterns, and enhance your experience.
b. Competition Administration
If you enter a competition:
- to administer the entry and prize processes
- to contact you if you are selected as a winner
- to send you communications if you have opted in
Your competition entry details are stored and processed only with your explicit consent prior to submission.
c. Marketing Communications (Opt-in Only)
If you choose to opt in, we may use your email to send newsletters, updates, and travel inspiration relevant to the Central South Island. You can unsubscribe at any time.
We do not send marketing emails to users who have not opted in.
4. Sharing Your Information
a. Service Providers
We may share personal information with trusted third-party service providers who help operate the Website, analytics, email delivery, contest administration, and other support services.
These providers only process information on our behalf and do not independently use your data.
b. Legal Requirements
We may disclose personal information if required by law, regulation, or a valid legal process.
c. Competition Terms
As noted on the competition entry page, data submitted through the form may be used to contact the winner and — if opted in — for updates. It will not be sold to third parties.
5. Cookies and Tracking Technologies
We use cookies, web beacons, pixels, and similar technologies to:
- make the Website function properly
- track engagement and performance
- improve user experience
- support analytics and measurement
You can adjust your browser settings to refuse or delete cookies, but parts of the Website may not work correctly if you do so.
6. Third-Party Links and External Sites
The Website may link to external sites (e.g., booking platforms or partner pages). We are not responsible for the privacy practices of other websites. We encourage you to read their privacy policies before providing information.
7. Data Retention
We retain your personal information only as long as necessary for:
- administering competitions
- sending opted-in communications
- fulfilling our legal and regulatory obligations
Technical and analytical data may be retained in aggregated or anonymised form for analytics.
8. International Transfers
Some service providers may store or process information outside New Zealand (for example, analytics or email services). We take steps to ensure appropriate privacy safeguards are in place, in line with New Zealand privacy principles.
9. Your Rights
Under New Zealand’s Privacy Act 2020, you generally have the right to:
- request access to the personal information we hold about you
- request correction of your personal information
Requests can be sent to privacy@centralsouthisland.co.nz. We may need to verify your identity before responding.
If you have a privacy concern that we cannot resolve, you can contact the Office of the Privacy Commissioner in New Zealand.
10. Security of Personal Information
We implement reasonable organizational and technical safeguards to protect your data. However, no system is entirely error-free or completely secure. By using the Website, you acknowledge and accept this inherent security limitation.
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in technology, legal requirements, or business practices. The “Last updated” date will always reflect the most recent update.
12. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, contact:
ChristchurchNZ Limited
Email: privacy@centralsouthisland.co.nz
Address: Level 3, 101 Cashel Street, Christchurch 8011, New Zealand
Phone: +64 3 379 5575